Dog_Dig_Gin - =================== #Mobile_networks

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#Mobile_networks_uk [] & #MVNO_UK

A survey of nearly 400 users on PAYG

users

----------2015------2020-----2025

vodafone--92 --------94------95

EE---------87--------89------92

Tesco-o2--64--------61-------58

o2--------59 -------52------46

Three-----51--------53------42

Lyca-EE---46------22-[o2]---23-[EE]

Lebara-VODA--25---12 -------4

GiffGaff-o2---6------5-------1

some reasons given for changing network

were : poor or very bad customer service,

avoiding answering questions , too long to

have an aswer [5 days with no network signal

or reply] , misleading infos on initial pack ,

inaccurate data consumption ,

disable number for outgoing calls if not used for 2 mths

[ most other networks allow 6mths]

[needed additional top-up to use credit

already on it]

no info on pack about needed to activate sim

from another device/pc.

too often signal down ,tech problems or

cust. service unavail.

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=================== #Mobile_networks_uk [] & #MVNO_UKA survey of nearly 400 users on PAYGusers----------2015------2020-----2025vodafone--92 --------94------95EE---------87--------89------92Tesco-o2--64--------61-------58o2--------59 -------52------46Three-----51--------53------42Lyca-EE---46------22-[o2]---23-[EE]Lebara-VODA--25---12 -------4GiffGaff-o2---6------5-------1some reasons given for changing networkwere : poor or very bad customer service,avoiding answering questions , too long tohave an aswer [5 days with no network signalor reply] , misleading infos on initial pack ,inaccurate data consumption ,disable number for outgoing calls if not used for 2 mths[ most other networks allow 6mths][needed additional top-up to use creditalready on it]no info on pack about needed to activate simfrom another device/pc.too often signal down ,tech problems orcust. service unavail.===================

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